It seems the only way to do it without rooting your phone is using the android development environment. If you are a developer it should be relatively easy. I'm assuming it must have something to do with the pictures. Perhaps you can send me your pictures and I can setup some test cases using them. I can't think of anything else at this time. Clay

Well, that didn't work. From my PC Google let's me see the android backup, look at the properties of the backup, and delete the backup but I cannot find a way to download the backup to my PC. Still looking for options.

I think I found a way using Google Backup to backup the data to a google drive. The backup includes application data. Once the backup is complete, we should be able to extract the nmCollectorCP data from the backup on the google drive. I'm testing it now.

Do you see anything different about the items that are not exported? For example, a certain image format is used, or a certain number of images are stored, or the images are very large? I'm just looking for possibilities while we figure out how to get your data to me. Thanks

Sorry it is taking so long to get back to you. I did not get a notification of your response. For support issues it is best to use my support system because I get immediately notified of each response. A support request can be submitted here: https://nmcollector.atlassian.net/servicedesk/customer/portal/2 I will see if there is some way we can access your data on your android through your desktop computer. What operating system do you have on your desktop? Thanks, Clay

It sounds like the Android App is crashing before it finishes the export of all of the pictures. You can verify this by looking at the data that you exported from your Android device and are importing on your desktop computer. I would look at both the data on the Android device itself and the data after it has been copied to your desktop. In the folder containing the data you should see a database (nmcswDB.sqlite) file and a folder named Pictures. In the pictures folder there should be a sub folder for each item in your collection. This sub folder should contain the pictures for that item. I can't imagine why the Android application is crashing. I will need to replicate it myself. Are you willing to share your Android data with me so I can troubleshoot it? If so we will have to manually copy your Android data from the device so you can share it with me. Obviously the data export does not appear to be working so we cannot use that. Short of that, all I can do is speculate. You might try finding what the last item was that was exported then the last picture that was exported for that item. Perhaps you can try deleting the next photo from your Android device and try the export again to see if it still crashes. Also, perhaps just restarting your Android device might help. Again, I'm just guessing. Thanks, Clay p.s., for whatever reason, the crash you are experiencing does not seem to be getting reported to Google or Amazon so I do not have that level of diagnostics. These are the two sources that it can be downloaded from.

All desktop versions now corrected and ready for download.

The corrected Linux version is now available for download.

The corrected windows version is available now from our downloads page. https://www.nmcollector.net/downloads-1 Still working Mac and Linux deployments.

Got it. Found the problem and fixed it. Have to deploy the fix. Desktop version should be available tomorrow by the end of the day. If not it should be available by the end of day Thursday. Thanks again.

Thank you for bringing this to my attention. I was able to partially reproduce the problem on my system. I see the decimal fields are resetting in the Rec and Disp tabs but the Dates seem to stick. I assume you added the date as an actual Date field. Can you give me a step by step of example with regard to the dates? Thanks again, Clay

Thanks for using the software and for the suggestion. Although not two sections, you can add the fields you want to the collection template. Take a look at Edit > Collection Templates. Then select the collection name and the tab that you want to modify. In this case, that would be Firearms and Rec. Next select the Field Type that you want to work with. First we would start by selecting "Drop Down TEXT" to add additional individual or FFL fields (depending on which is primary for you). I would suggest not changing the order of the fields because the underlying data will remain as is independent of the field names. You can change the value of the fields but not their order. Instead, I would suggest adding additional fields at the bottom of the list. In my case I only capture the FFL information so that would be my primary information. If I was to follow your lead and capture individual information as well I would append that to the fields below. For Example: Next, for the additional costs, I would suggest selecting "DECIMAL" from the Field Type Drop Down. However, only the amount field is included in all of the calculations. Perhaps you would want to keep track of the total costs in the Amount field and then add additional fields for recording the various amounts that go into the total cost. You have to add them up for the total Amount yourself. For example: This is what the result would look like:

Thank you for your question. This is a limitation I had to accept in order to dynamically generate the pages with only the fields selected for display. I could add the feature to specify field types in any order but that would require more complex configurations. I suppose I could make that optional so those who want the flexibility can go through the more complex configurations and keep the default for those who do not want to deal with the additional complexity. However, from my perspective, there really needs to be a strong demand for that flexibility because it make my program much more complex and prone to failure as well. So, at least for now, I have no plans to change that.

Sorry so slow to respond - missed your comment. Here is an article that might help. http://www.microscope-microscope.org/imaging/image-resolution.htm Thanks for your recommendations!

My plan for the upgrade is export data (in the form of a spreadsheet) from JE and import to CP. If need be, I can write a separate database program that reads from one and writes to the other.

Thank you. I designed my old program (NM Collector JE) to run directly from a USB on Windows, Mac, and Linux AND share the same data. Unfortunately, Windows and Mac are making sharing the same data across platforms more difficult with all of their security rules - the data needs to go in certain locations or they will not allow me to sign/notarize the applications and without that only people like you who are willing to go to the command line can run the software. Of course, most developers are going with web-applications to solve that problem but most of my past customers do not want to store their data "in the cloud." So, once I get the basic app working in each environment, I will come up with data sharing alternatives so customers can choose the one that works best for them. Thanks again. :)